Terms & Conditions

1. About Leddy

Leddy is an AI marketing agency that helps businesses build and improve outbound acquisition systems. Our services may include, but are not limited to:

• Lead generation and prospect research
• Data enrichment and lead qualification
• Hyper-personalized cold email campaigns
• AI-assisted copywriting and personalization
• Outreach workflow setup and optimization
• Sales and marketing collateral support
• CRM, reporting, and pipeline visibility systems

Any specific services, deliverables, pricing, timelines, or responsibilities will be governed by a separate proposal, statement of work, service agreement, invoice, or written agreement between Leddy and the client.

Nothing on this Site creates a client relationship unless and until both parties agree to work together through a separate written agreement.

2. Changes to These Terms

We may update or modify these Terms at any time. When we do, we will post the updated version on this page and update the “Last updated” date above.

Your continued use of the Site after any changes are posted means you accept the revised Terms. You are responsible for reviewing this page periodically.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not violate these Terms, applicable law, or the rights of others.

You agree not to:

• Use the Site for fraudulent, misleading, harmful, or unlawful purposes
• Attempt to gain unauthorized access to the Site, our systems, or related networks
• Interfere with or disrupt the security, performance, or operation of the Site
• Use automated scraping, crawling, bots, or similar tools without our written permission
• Copy, reproduce, sell, or exploit any part of the Site without authorization
• Upload, transmit, or distribute malware, viruses, or harmful code
• Impersonate Leddy, its team members, clients, partners, or any other person or entity
• Use the Site to violate any intellectual property, privacy, publicity, or contractual rights

We reserve the right to restrict, suspend, or terminate your access to the Site if we believe you have violated these Terms or used the Site in a harmful or inappropriate way.

4. Intellectual Property Rights

The Site and all materials available on it, including but not limited to text, graphics, logos, icons, images, videos, page designs, service descriptions, frameworks, messaging, templates, and other content, are owned by Leddy or licensed to Leddy.

These materials are protected by copyright, trademark, and other intellectual property laws.

You may view, download, or print limited portions of the Site for your own internal, non-commercial use, provided that you do not remove any copyright, trademark, or proprietary notices.

You may not, without our prior written permission:

• Copy, reproduce, modify, republish, or distribute Site content
• Sell, license, or commercially exploit any Site content
• Create derivative works based on our materials
• Use our branding, name, logo, or visual identity in a misleading way
• Present our content as your own

All rights not expressly granted in these Terms are reserved by Leddy.

5. Your Submissions to Leddy

If you submit information to Leddy through the Site, including through forms, booking pages, email, surveys, questionnaires, audits, or other communication channels, you represent that the information you provide is accurate, lawful, and that you have the right to provide it.

This may include information such as:

• Your name and contact details
• Your company name and website
• Business goals or challenges
• Marketing performance information
• Sales process details
• Lead generation or outreach information
• Other information you voluntarily share with us

You retain ownership of the information and materials you submit. However, you grant Leddy a limited right to use that information as reasonably necessary to respond to your inquiry, provide requested services, prepare proposals, perform analysis, improve our services, and communicate with you.

We will handle personal information in accordance with our Privacy Policy.

You agree not to submit information that is unlawful, confidential without authorization, misleading, infringing, harmful, or otherwise inappropriate.

6. Client Materials and Business Information

If you become a client, you may provide Leddy with access to business materials, data, tools, accounts, brand assets, customer information, prospect lists, CRM data, or other company information.

Unless otherwise agreed in writing:

• You remain the owner of your pre-existing business materials and data
• Leddy remains the owner of its pre-existing methods, systems, templates, workflows, know-how, and internal processes
• Deliverables created specifically for you will be governed by your separate agreement with Leddy
• You are responsible for ensuring that any data or materials you provide to Leddy are collected and shared lawfully

You agree that you will not provide Leddy with sensitive personal data, confidential third-party data, or restricted information unless it is necessary for the services and you have the legal right to provide it.

7. AI-Assisted Services

Leddy may use artificial intelligence tools, automation software, data enrichment platforms, email infrastructure tools, CRM systems, and other third-party technologies to provide its services.

AI-assisted outputs may include, but are not limited to:

• Personalized email copy
• Lead research summaries
• Prospect segmentation
• Qualification signals
• Outreach strategy recommendations
• Sales and marketing collateral drafts
• Reporting insights

While we aim to produce high-quality work, AI-assisted outputs may contain errors, omissions, inaccuracies, or assumptions. You are responsible for reviewing and approving any materials, campaigns, claims, or communications before they are used publicly or sent to prospects.

Leddy does not guarantee that AI-generated or AI-assisted outputs will be error-free, legally compliant in every jurisdiction, or suitable for every business context without human review.

8. Cold Email and Marketing Compliance

Leddy provides marketing and outbound acquisition support. However, you remain responsible for ensuring that your business, offers, data sources, outreach activities, and communications comply with all applicable laws and regulations.

Depending on your location, your prospects’ locations, and the nature of your campaigns, this may include laws and rules related to:

• Commercial email and anti-spam requirements
• Privacy and data protection
• Consent and lawful basis for processing personal data
• Unsubscribe and opt-out requirements
• Truthful advertising and non-deceptive messaging
• Industry-specific marketing rules
• Platform terms of service

Leddy may provide operational support, strategic recommendations, and best-practice guidance, but we do not provide legal advice. You should consult qualified legal counsel regarding your specific compliance obligations.

You agree that you are responsible for approving campaign strategy, target markets, messaging, offers, claims, prospect lists, sending domains, and any final communications sent on behalf of your business.

Leddy reserves the right to refuse, pause, or terminate work on campaigns that we believe may be unlawful, deceptive, unethical, harmful, or likely to damage Leddy’s reputation or technical infrastructure.

9. No Guarantee of Results

Leddy aims to help clients improve lead generation, pipeline consistency, sales opportunities, and marketing performance. However, marketing outcomes depend on many factors outside of our control, including but not limited to:

• Your offer
• Your market
• Your pricing
• Your reputation
• Your sales process
• Your response speed
• Your close rate
• Deliverability conditions
• Prospect demand
• Competition
• Data quality
• Campaign approvals
• Changes in email platforms or regulations

Unless expressly stated in a separate written agreement, Leddy does not guarantee specific results, including but not limited to:

• A specific number of leads
• A specific number of booked calls
• A specific reply rate
• A specific close rate
• A specific revenue increase
• A specific return on investment
• Guaranteed inbox placement or deliverability

Any examples, testimonials, case studies, forecasts, or projections shown on the Site are for informational purposes only and do not guarantee that you will achieve the same or similar results.

10. Testimonials, Case Studies, and Examples

The Site may include testimonials, case studies, examples, screenshots, performance metrics, or client results.

These are provided to illustrate possible outcomes and examples of our work. They are not guarantees, promises, or representations that every client will achieve the same results.

Your results may vary based on your business, offer, market, audience, sales process, and other factors.

We may request permission to use client results, testimonials, or anonymized examples in our marketing. We will not publicly disclose confidential client information without permission, unless otherwise allowed under a separate agreement.

11. Third-Party Tools and Links

The Site or our services may reference, integrate with, or link to third-party websites, tools, platforms, or services.

These may include, but are not limited to:

• Email sending platforms
• Lead databases
• Data enrichment tools
• CRM platforms
• Calendar booking tools
• Analytics tools
• Payment processors
• AI software providers
• Social media or professional networking platforms

Leddy does not own or control these third-party services and is not responsible for their content, policies, availability, security, pricing, performance, or practices.

Your use of third-party tools may be subject to separate terms, privacy policies, fees, and restrictions. You are responsible for reviewing and complying with those third-party terms.

Leddy is not liable for losses, damages, account restrictions, data issues, deliverability problems, or service interruptions caused by third-party platforms.

12. Payments, Fees, and Refunds

Any fees, payment terms, billing schedules, refund terms, or cancellation terms for Leddy’s services will be stated in a separate written agreement, invoice, proposal, checkout page, or service order.

Unless otherwise stated in writing:

• Payments are due according to the terms provided at the time of purchase or agreement
• Fees paid for completed work, strategy, setup, consulting, or custom service delivery are non-refundable
• Late payments may result in paused work, delayed deliverables, or suspended access to services
• You are responsible for any taxes, transaction fees, or charges associated with your purchase

Because Leddy provides custom strategy, implementation, and service-based work, refunds are not automatically provided unless required by law or expressly agreed in writing.

13. Confidentiality

During discussions or service delivery, either party may share confidential business information.

Confidential information may include, but is not limited to:

• Business strategy
• Client lists
• Prospect lists
• Sales data
• Pricing information
• Internal processes
• Account access
• Marketing performance
• Technical systems
• Non-public company information

Both parties agree to use reasonable care to protect confidential information and not disclose it to third parties except as needed to provide services, comply with law, use approved vendors, or as otherwise agreed in writing.

Confidentiality obligations do not apply to information that is publicly available, already known, independently developed, or lawfully received from another source without restriction.

14. Privacy

Your use of the Site is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information. By using the Site, you acknowledge that you have reviewed our Privacy Policy.

15. Security

We take reasonable measures to protect the Site and information submitted through it. However, no website, software, platform, or transmission method is completely secure.

You acknowledge that you use the Site and submit information at your own risk.

You agree not to attempt to compromise the security of the Site, test vulnerabilities without authorization, access restricted systems, or interfere with the normal operation of the Site.

16. Disclaimers

The Site and its content are provided for general informational and marketing purposes only.

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Leddy disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

We do not warrant that:

• The Site will be uninterrupted, secure, or error-free
• Any defects will be corrected
• The Site will be free of viruses or harmful components
• The information on the Site will always be accurate, complete, or current
• Any specific business, marketing, sales, or financial outcome will result from using the Site or our services

Nothing on this Site should be interpreted as legal, financial, tax, accounting, or professional advice. You should consult qualified professionals before making decisions that affect your business, legal obligations, finances, or compliance responsibilities.

17. Limitation of Liability

To the fullest extent permitted by law, Leddy and its owners, team members, contractors, affiliates, partners, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site or services.

This includes, without limitation, damages for:

• Lost profits
• Lost revenue
• Lost business opportunities
• Lost data
• Lost goodwill
• Service interruptions
• Deliverability issues
• Account restrictions
• Platform suspensions
• Compliance issues
• Third-party tool failures
• Marketing or sales performance outcomes

To the fullest extent permitted by law, Leddy’s total liability for any claim arising out of or relating to the Site or services shall not exceed the amount you paid to Leddy for the specific service giving rise to the claim, or $100, whichever is greater, unless otherwise required by law or agreed in writing.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Leddy, its owners, team members, contractors, affiliates, partners, service providers, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

• Your use of the Site
• Your breach of these Terms
• Your violation of applicable law
• Your violation of any third-party rights
• Your products, services, offers, or business practices
• Data, materials, or instructions you provide to Leddy
• Marketing campaigns, outreach, or communications approved by you
• Claims made by your prospects, customers, partners, or third parties

This obligation survives termination of these Terms and your use of the Site.

19. Termination

We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms, applicable law, or the rights of Leddy or any third party.

Upon termination, your right to use the Site will immediately stop.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, confidentiality, dispute resolution, and any other provisions that by their nature should survive termination will continue to apply.

20. Copyright Complaints

If you believe that any content on the Site infringes your copyright or intellectual property rights, you may contact us with a written notice including:

• Your name and contact information
• A description of the copyrighted work or intellectual property
• A description of where the allegedly infringing material appears on the Site
• A statement that you believe in good faith that the use is not authorized
• A statement that the information in your notice is accurate
• Your physical or electronic signature

Please send copyright notices to:

Email: support@leddy.ai

We may remove or disable access to allegedly infringing material at our discretion and in accordance with applicable law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Leddy is legally established, unless otherwise required by applicable law or agreed in writing. Any disputes arising out of or relating to these Terms, the Site, or Leddy’s services shall be resolved in the appropriate courts or dispute resolution forum of that jurisdiction, unless otherwise required by applicable law or agreed in writing.

22. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Leddy may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, restructuring, change of control, or transfer to an affiliated entity.

24. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreement between you and Leddy, represent the entire agreement between you and Leddy regarding your use of the Site.

If there is a conflict between these Terms and a separate signed agreement between you and Leddy, the separate signed agreement will control for the specific services covered by that agreement.

25. Contact Us

If you have any questions about these Terms, please contact us at:

Leddy

Email: support@leddy.ai

Website: leddy.ai